Acceptable Use Policy

In short

• No mining, and nothing to do with cryptocurrency.
• Nothing illegal, and no harmful or abusive content.
• No attacks, scanning or spam from Nalvo.ai machines.
• Do not try to break out of your container or into the host's machine or network.
• Sanctioned people, places and uses are not allowed.
• The Compute Market is not offered in the countries that Mamhol excludes. Do not get around this with a VPN, a proxy or a false country.
• We stop rentals and close accounts that break these rules.

1. Who this applies to

This policy applies to everyone who uses Nalvo.ai: renters, hosts and Fleet Manager users, and anyone you let use your account or your rental. You are responsible for what they do. It forms part of the Terms of Service. In this policy, "we" means Mamhol, which runs Nalvo.ai.

2. No mining or cryptocurrency

You may not use Nalvo.ai, or any machine you rent or list through it, for:

• cryptocurrency mining, proof-of-work or proof-of-space hashing, or plotting;
• running blockchain validator, staking or mining-pool nodes;
• any other work whose main purpose is to earn, create or process cryptocurrency or tokens;
• paying for, or being paid for, Nalvo.ai services in cryptocurrency.

This applies whether or not the work is profitable, and also when it is disguised as something else, such as a benchmark.

3. Nothing illegal or harmful

You may not use Nalvo.ai for anything illegal, including:

• child sexual abuse material, in any form. This is never allowed and is reported to the authorities;
• content or work that infringes someone's intellectual property or privacy;
• creating or spreading malware;
• fraud, phishing, scams or impersonation;
• intimate images of real people made or shared without their consent, and deceptive fakes of real people;
• content that incites violence or supports terrorism;
• processing personal data without a lawful basis.

4. No attacks or scanning

Many hosts run their machines on a home or office connection, so abuse from a rental is traced to the host. You may not:

• attack any system, including denial-of-service attacks;
• scan ports or look for vulnerabilities on systems you do not own or have written permission to test;
• guess passwords, use stolen credentials, or exploit weaknesses in other systems;
• run botnets or command-and-control servers;
• send spam or other unsolicited bulk messages;
• run open proxies, VPN exit services or Tor exit relays that carry other people's traffic;
• hide the origin of traffic to avoid being held responsible for it.

5. Stay inside your container

As a renter you may use only the container you were given. You may not:

• try to escape the container, gain extra privileges, or reach the host's files, devices, memory, processes, or GPUs you did not rent; on a Windows host this includes the host's Windows PC, its other accounts and its other WSL environments;
• access or scan the host's local network, such as the router or other computers and devices at the host's premises, or the host's machine itself, including through the public address of the host's internet connection;
• tamper with the Nalvo node agent, the egress guard that keeps containers off local networks, the heartbeats, the health checks, the measurements or the billing;
• try to keep running after your rental ends, or avoid the automatic stop;
• give your SSH access to anyone who may not use Nalvo.ai.

If you find a security weakness, report it to hello@nalvo.ai instead of using it.

6. Rules for hosts

As a host you may not access a renter's container or data, misreport your hardware, interfere with the software probe, or fake or alter heartbeats, health reports or readiness checks. You may not tamper with renters' containers, the rental environment (on a Windows PC, the NalvoRental WSL environment and the dedicated Nalvo account), the Nalvo egress guard or the firewall rule for the rental ports, and you may not hide your own use of the GPU from the node agent. The full rules are in the Host agreement, including section 13 for Windows hosts.

7. Sanctions and export controls

You may not use Nalvo.ai, as a renter or as a host, if:

• you are, or act for, a person or organisation named on a sanctions list;
• you are located in, or ordinarily resident in, a country or region under comprehensive sanctions;
• the work is for weapons of mass destruction, for military end uses, or for any other end use prohibited by export-control law.

Hosts may not knowingly serve sanctioned renters. We may ask for information to check these rules.

Countries where the Compute Market is not offered. Mamhol manages the list of countries excluded from the Compute Market. You may not rent, host, list or enrol a machine in the Compute Market from an excluded country, or with a machine located in one. The Compute Market checks the country you declare and a country looked up from your connection's IP address, as described in the Terms of Service, section 3. You may not get around this list or the rules above, for example by declaring a false country for yourself or a machine, by connecting through a VPN, a proxy or another service that hides where you or your machine are, or by letting someone in an excluded country use your account or rental.

8. Fair use of the service

• Do not overload the Fleet Manager or Compute Market, or create accounts automatically.
• Do not place holds on hours you do not mean to book. An account can hold at most 3 windows at a time.
• Do not get around prices, limits or billing.
• Do not resell access to Nalvo.ai machines without our written permission.

9. Reporting abuse

Write to hello@nalvo.ai with "Abuse report" in the subject. Include the node or rental concerned, the time, and any evidence you have.

10. Enforcement

We do not inspect the contents of renters' work in normal operation. We act on reports, on complaints from hosts and network operators, and on the measurements described in the Privacy notice.

If we believe this policy has been broken, we may:

• stop a rental immediately;
• suspend or close accounts;
• pause or remove listings, and revoke nodes;
• hold back payouts while we investigate;
• keep the relevant records;
• report to the authorities where the law requires it.

Our response will match how serious the breach is. We will tell you what we did and why, unless the law or someone's safety prevents it. To ask us to reconsider, write to hello@nalvo.ai.